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#WeAreFonestar

Servicio de atención al cliente: asistencia de confianza

Nuestra prioridad eres TÚ. A tu servicio.

We answer all your questions and we are at your side to solve the doubts that may commonly arise due to the technical complexity of communication technologies. Our response time to technical questions is 24/48 hours.

Our CS is a pillar that supports our network of agents. Like them, it is essential for us to have a team that can offer the right solution at all times.

In some cases, the queries we receive require laboratory tests, management or processing of documentation, or large projects and installations. Given the magnitude and complexity, we require greater dedication and exclusivity. For this we rely on our project, R&D&i, product or quality departments.

More than 60% of the queries we receive are resolved on the same call.

To avoid costly problems or delays to your operations

Thank you. We thank you from the bottom of our hearts the fidelity to remain by our side. Our high commitment to you makes us grow and sets our priorities straight.

Iván Nieto
HEAD OF BUSINESS ADMINISTRATION

We are your PA
technological partner

We want to solve all your challenges and problems.

We assist you in all phases of your project. From the choice of the public address solution to commissioning and support. In addition, if you need it, we will train you free of charge in the operation of IP/network technology.

We offer you a comprehensive support service for your public address projects.